makes sure that you no longer have to worry about costly last minute misunderstandings.

Automated Itinerary Remarks insure that all passengers and travel agents are advised in writing (fax or email) of important information, without agent intervention. makes sure that you no longer need to be concerned with costly last minute misunderstandings which might regularly occur due to an agent's error or failure to advise of rules conditions and procedures. In addition to regular itinerary remarks that can be entered by the agent for a specific reservation, provides the manager with the option of adding Automated Remarks to the system. These Automatedl Remarks are automatically printed (faxed or emailed) at the bottom of the itinerary each time one is printed. evaluates the components of each itinerary as it is printed and adds the appropriate remarks in accordance with the manager's setup and specifications. This insures that the agents never forget to advise passengers and travel agents of any important information.

To avoid cluttered itineraries with many remark lines that do not apply to a specific reservation, the system is set up to evaluate each reservation in two ways:

PRODUCT SENSITIVE REMARKS: Managers may setup the system to print only if a specific type of product is booked. For instance, if a car rental segment is booked the system may print, "You must have a valid drivers license and a major credit card at time of car rental". Of course, you may not wish for this remark to appear if the passenger did not book a car rental, thus cluttering the itinerary. Another example is on a charter air segment. You may wish to print "Check in at least 2 hours before departure at the United Air Lines ticket counter"/ Once again, this remark will appear only if a charter air segment is booked in this reservation.

TRAVEL AGENCY / PASSENGER SENSITIVE REMARKS: In addition to the above, each universal remark may be set up to automatically print if a particular reservation was received from a travel agency only, if it was received directly from the passenger, or both. This is very handy as you may wish to advise the passenger of different information than the travel agency or use different terminology. For example, when booked directly by the passenger, you may wish the itinerary to print "Thank you for choosing ABC Tours", and when booked by a travel agency it may print "Your Travel Agent and ABC Tours thank you for your valued business." In yet another situation you may wish to print "Valid passport is required for this trip" regardless of whether the reservation was received from a travel agent or a passenger.