Reservation History leaves a well documented trail of all activities pertaining to a reservation, and helps you avoid guessing, asking or searching for clues and explanations. You always know "who did what and when..."

The history is automatically recorded each time a change is made to the reservation. This history is automatically added by the system, and cannot be removed, or modified in any way by the user. In addition each history message is recorded with a signature line, which includes the name of the caller, the date and time of the transaction, as well as the name of the agent who took the action. This way there are never any questions as to "Who did what and when..."

Some of the actions that are recorded in the history include:

• Change in segment status
• Cancellation of a segment (or itinerary)
• Price modification
• Travel agency commission modification
• Each time an Invoice or ltinerary is printed (faxed or e-mailed)
• PNR placement on Queue
• Email log of all emails relating to the reservation
• Many, Many More...

Displaying the history is quick and simple too. You may select to view ALL the reservations' history in chronological order. Or, if you prefer, you may view only the history of a particular part of a the reservation, such as the history of emails, history of pricing, or the history of itinerary changes, etc.